We choose to work with VTM due to their ability to deliver exactly what we want in a professional and responsive way. We have worked closely with VTM over a number of years on many different projects, each time they have delivered fantastic results in a cost effective way. We would fully recommend VTM to any employer who are looking for support in an outbound call function. We love that the team at VTM are always so polite, friendly and positive.
Phil Stittle, Executive Director for Business Development – West Suffolk College
As a leading pet manufacturer enjoying significant periods of growth in new and existing markets, we need the capability to accelerate sales activity to cover a wide and diverse customer base. This needs to be on demand and fast to implement as demands change frequently, yet at the same time without commitment and long term planning that is required with full time recruitment. The dedicated and friendly team at V-T-M have continued to offer great service since day 1 and can respond and adapt to various project requirements – this includes calling new prospects and cross selling to existing customers. The team have also been able to offer flexible hours to accommodate both UK and USA calls. Our requirements have evolved from selling, offering advice, completing surveys and generating interest in product samples. The team can also back up calls with email communication and manage data effectively using the Companies web based CRM. We would highly recommend this service to any manufacturers looking for similar benefits and adaptability.
David Soanes – Sales Manager
VTM are an extension to my sales team as and when I need them, they are proactive and can work on our customer base quickly with great results. This could be a customer survey where we obtain the customers up to date machine details and when they are looking to replace or promoting a machine offer and arranging a demo. Their GDPR knowledge is invaluable, they log into our systems to update the contact details and to confirm the customers marketing preferences.
Phill Hughes – Sales Director