In just 20 sessions which equates to 120 hours, bearing in mind the average working month is 150 hours, VTM generated new business worth 70k this was 2 new contracts for our customer!
We don’t charge for unproductive time, our sessions are 6 hours long as we believe this is the right amount of time to be productive, focused and proactive.
Customer care is at the forefront of VTM’s calls – when following up on a new product or service you get feedback straight away, confirming contact details with customer satisfaction.
£230k of confirmed new machine sales from VTM in 12 months!!
GDPR data cleanse of 7,314 contacts were completed in 10 weeks, our customer now has compliant data with up to date e-mail addresses and GDPR permissions.
With our VTMPro cloud-based CRM, we can provide bespoke campaign’s and customer surveys with lead sheet design, real time daily reporting on call volumes, emails sent, positive responses, weekly data input/integrity checking. We can add value with mass and sequential emailing with click and open reporting, web landing page integration, incoming lead management and social media/website links.
13% more sale orders added by VTM over a 12 month period.
VTM optimize all conversations! Ask us how we do it.
We contacted 406 businesses and passed over 16 new sale enquiries with detailed information of what they were looking for and when, also building up over 60% of ongoing pipeline.
When you are proactive wins happen, to get the BIG wins you need to keep in touch now and again. Our customer won a very large contract due to their understanding of investing in their business development. This large contract took us over 24 months to win but we built up the rapport with the prospect and had the opportunity when the time was right.
One of our customer survey projects achieved 95% completion rate.
762 businesses contacted, generated 78 quotations and 116 businesses that have a requirement but need to call back at the right time. Plus 285 requested e-mails to highlight the product and where to order!
New Data – buy only what you need, filtered to ensure relevance – no minimum order
AddressUnit 17, Park Farm Business Centre
Fornham St Genevieve
Bury St Edmunds
Suffolk, IP28 6TS