We are proud to be in partnership with our customers who are in many different sectors, we have ongoing relationships with these companies providing weekly and scheduled telephone marketing services. Our main goal is of course to add value, be accountable and deliver.
What makes VTM different is that we provide all different types of quality telephone work that needs to go on behind the scenes so new business and customer retention can be achieved. Communication is key and this is why we have built up a brilliant customer base.
We are entirely flexible in that we are happy to remotely access your in house systems or we use the VTM Pro, our own CRM System.
The VTM team are confident around any system with a key understanding that spelling and grammar must be correct.
Focused, Commercial, Intelligent & Proactive – developing healthy prospects, appointment setting, recording decision makers details, review dates, targeted emailing and agreed follow up.
Customer & Product Surveys
Real feedback from your existing customers, 2 to 5 questions about product/service or process. Also obtain extra contacts/emails and let them know about other services/products.
GDPR Data Cleanse
This service is a must for all businesses, by going through your data and making it compliant you will reconnect with old contacts and businesses. Obtain up to date contact details, discard unwanted data and in the process have new enquiries to work on.
The VTM 20 service gives you 20 sessions which you can spread out to suit your budget and focus.
This service is ideal for any SME that needs extra sales and marketing, reconnect with customers you have not heard from, maintain and grow your smaller customers, develop new customers with selective data, it’s a win win service!
Customer Relationship Management
VTM can be the extension of your sales and marketing team, reaching a much wider customer base to develop and increase sales with the ability to test other markets. We give you flexibility around sales and marketing projects, no micromanaging, HR challenges or resource problems. By using your in-house systems, we integrate with your team which makes visibility and communication flow.
Our bespoke solution delivers optimised sales revenue for our customers, along with enhanced customer relationship management.
The telephone is a very powerful sales tool when used well.
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