The telephone is a very powerful sales tool when used well.
Ask any of our clients!
VTM Services
We are proud to be in partnership with our clients who are in many different sectors, we have ongoing relationships with these companies providing weekly telephone marketing services. Our main goal is of course to add value and win new business through making new connections.
What makes VTM different is that we provide all different types of quality telephone work that needs to go on behind the scenes so new business can be achieved. Communication is key and this is why we have built up a brilliant customer base.
We are entirely flexible in that we are happy to remotely access your in house systems or we use the VTM Pro, our own CRM System.
The VTM team are confident around any system with a key understanding that spelling and grammar must be correct.
Telephone Marketing & Business Development
Focused, Commercial, Intelligent & Proactive – developing healthy prospects, appointment setting, recording decision makers details, review dates, targeted emailing and agreed follow up.
Customer Surveys
Real feedback from your existing customers, 2 to 5 questions about product/service or process. 95% return rate on completed surveys.
Customer Care Calls
Following up on a new product/service to check satisfaction that the relevant information, documentation has been received and get feedback on the service/sales process.
Optimisation Calls
Upselling opportunities and reconnecting with old / lost customers.
Data & Market Research
New data – buy only what you need, filtered to ensure relevance – no minimum order. Existing data – cleansing & updating. Quality market research – collecting valuable information to facilitate key marketing decisions.
Product Launch, Conference & Event Invitation
Targeted with the personal touch of a telephone call.
GDPR
ICO registered, all numbers checked against the TPS/CTPS register to ensure compliance, data protected in cloud based CRM with GDPR documented fields, timeline and future marketing preferences.
Marketing & Customer Care Telephone Training
Jo our founder delivers unique tailored training.
VTMPro
Our cloud based CRM provides bespoke campaign lead sheet design, real time daily reporting on call volumes, emails sent, positive responses, weekly data input/integrity checking. We can add value with mass and sequential emailing with click and open reporting, web landing page integration, incoming lead management and social media/website links.
Cold Calling is not dead!
VTM
Proactive – Professional - Persistent
Bluesys IT Services have worked with VTM for a while now, they consistently deliver month on month with ongoing pipeline and appointments/quotations. They know when to follow up and their CRM is great for transparency. The team know what is needed to introduce our business and their telemarketing approach is very professional.
Managing Director
We wanted some extra tips and training for our Telesales team and VTM delivered two sessions of simple but effective training on how to increase our sales. Jo from VTM came with her down to earth approach and we worked through together different areas of cold calling and what can be achieved if we changed our approach a little.
JV Trading Ltd
